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Refund and Returns Policy

View Original Refunds & Returns

If you’re shopping with us online or over the phone, then you’ll be pleased to listen to that you simply are covered by the space Selling Regulations. These are established to form sure you’ve got a chance to cancel your order if the products aren’t what you expected.

1. OUR RETURNS POLICY

If you’re a customer within the European Economic Area (EEA), you get 14 calendar days to cancel your order because you’ve got changed your mind. This two week cancellation period starts from the day you’ve got received all of the things in your order.

If you receive faulty goods, you’ll even have a right to return these goods and to ask us to repair or replace them or get a refund.

2. FAULTY GOODS

Please return your item(s) to us within 30 days after finding the fault, and remember to urge in-tuned before returning. you’ll do that by getting to the ‘Contact Us’ section and a member of our team will check out it.

Please don’t use any faulty items after finding the fault, or we might not be ready to provide a refund.

3. CANCELLING A CONTRACT UNDER the buyer CONTRACTS REGULATIONS

If you’re a customer within the EEA, you get 14 days to cancel your contract with us

This forteen days period starts from the day after you receive your order (or from the day after you receive the last item of your order). You’ll got to write to us with notice of your cancellation.

Our details:

Email: Help@vapefast.co.uk

Address: 17 The Rock, Bury, BL9 0JP